How to fill out a Hotmail Recovery Form:
Users should start by visiting account.live.com/acsr and enter their email address, phone number or username for the account you are attempting to access.
They should then provide an email address Microsoft can use for contacting about the request.
Users will then be asked to enter the characters that appear on the screen in order to prove they are not a bot.
A screen will then pop-up asking them to verify the contact email address.
This email should be contain a security code, which should be entered.
When finished, submit should then be entered, and Microsoft should respond within 24 hours.