Jaguar maintained that the series had hit “many of the targets” the company set for itself. It translated racing knowledge to I-Pace upgrades, for instance.
As Inside Electric observed, though, there were problems well before the pandemic put racing on hold. The eTrophy never managed to get a full grid of cars. It was considered a Formula E support race, and was expensive to run (about $920,000 per season) relative to the short races. Add the limited chances for promotion with a one-make series and it’s not surprising that teams were staying away. The pandemic may have only been the breaking point for a series whose existence was already tentative.