There is a shocking new Netflix scam being sent to subscribers and it’s one every fan of the streaming service should be aware of.
This latest attack, which is being sent out via email, tells Netflix users that their account has been put “on hold.”
The message reads, “Hello, we’re having some trouble with your current billing information. We’ll try again, but in the meantime you may want to update your payment details.”
Users are then urged to update their account via a link embedded into the email. Once someone clicks on the link, they’re taken to a website that looks almost identical to the official Netflix sign-in page.
But instead of checking the username and password and signing you into Netflix like you’ll get with the official Login page, this one sends the details you’ve entered to the creators of the suspicious website.
It’s likely the attacker will then use this personal data to try and access other accounts and services.
If you receive this email that claims to be from Netflix, delete it immediately and whatever you do, do not follow the link or hand over your details.
Speaking about scams hitting its service, Netflix said: “We take the security of our members’ accounts seriously and Netflix employs numerous proactive measures to detect fraudulent activity to keep the Netflix service and our members’ accounts secure.
“Unfortunately, scams are common on the internet and target popular brands such as Netflix and other companies with large customer bases to lure users into giving out personal information.”
Cybersecurity firm Norton has published some helpful advice on how to avoid these attacks and here are some steps to take if you think you may be the target of a phishing scam.
• Confirm the sender: Click on the downward arrow next to the sender’s name. This will show the full details.
• Hover over links: This shows the full URLs. Check to see if they appear to be accurate.
• Go directly to your account: Don’t click on links. Go directly to your account on the legitimate website to review your personal information and make any changes.
• Use strong passwords: Passwords should use a combination of letters, numbers and special characters. Be sure not to reuse them on other websites. Change your passwords periodically.
•Watch out for pressure tactics: Be cautious towards any email message that urges you to act quickly.